Billing and Insurance
Billing & Insurance
We know insurance can be confusing. Here is everything you need to know: clearly and simply.
Most major insurance accepted
Billing help: (402) 580-9503
Free benefits check when you call
USING YOUR INSURANCE
We Will Help You Understand Your Coverage
When you call to set up your first session, have your insurance card ready. As a courtesy, our Billing Team will check your benefits and give you a cost estimate before your appointment.
We recommend also calling your insurance company directly to ask these five questions:
Do I have mental health insurance benefits?
What is my deductible and has it been met?
Do I have a copay?
How many sessions per year does my plan cover?
Is pre-approval required for counseling?
Questions about your bill? Contact our billing specialist:
Angie is here to help with any billing questions or concerns.
SELF-PAY RATES
No Insurance? No Problem.
We offer transparent self-pay rates. Payment is due at the time of your session. Please note that self-pay does not count toward your insurance deductible.
THERAPIST
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Initial Session$200
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60 min follow-up$150
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45 min follow-up$112
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30 min follow-up$75
PSYCHOLOGIST
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Initial Session$250
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60 min follow-up$200
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45 min follow-up$150
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30 min follow-up$100
APRN
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Initial Session$250
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60 min follow-up$200
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45 min follow-up$150
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30 min follow-up$100
*** For psychological evaluation pricing, please contact our office directly.
INSURANCE GLOSSARY
Key Terms, Simply Explained
Insurance language can be confusing. Here are the terms you are most likely to encounter — explained in plain language.
What is a deductible?
The amount you pay out-of-pocket each calendar year before your insurance begins covering costs. For example, with a $2,000 deductible, you pay the first $2,000 of covered services yourself.
DEDUCTIBLE
What is co-insurance?
The percentage you pay for covered services after your deductible is met. If your co-insurance is 20% and the session rate is $100, you pay $20 and your insurance pays $80.
CO-INSURANCE
What is a copay?
A fixed dollar amount you pay per session regardless of the total cost — for example, $20 per visit. Copays are due at the time of service.
CO-PAYMENT
What is an EOB?
An Explanation of Benefits is a statement from your insurer describing what they will cover for a service. You receive one after a claim is submitted — it is not a bill.
EOB
POLICIES
Good to Know Before Your Visit
No-Show & Late Cancellation
- Less than 24 hours notice: $75 fee
- No-show (no notice): $150 fee
- Please contact your therapist immediately if you need to reschedule
Payment Methods
- Cash
- Check
- All major credit cards
- Online payment via client portal