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Got questions? We’re here to support you.
At Monarch Counseling, we’re committed to providing compassionate, high-quality care rooted in connection and transformation. Whether you’re exploring therapy, have questions about services, or need help getting started, our team is here to guide you every step of the way.
Our contact information
Frequently asked questions
Online Counseling (also called Telemedicine or Telehealth) is the use of video and audio technologies to support long-distance services between providers and their clients.
Basically you can do a counseling session with your mobile device with one of our therapists, no matter where in Nebraska you may be.
AdvancedMD is our practice management and electronic health record system. It’s fully integrated so clients can use it to update their contact information, look at and pay their bill, and join their session. AdvancedMD is HIPAA compliant and secure.
If you’re using a Desktop or Laptop, we recommend:
- Google Chrome
- Mozilla Firefox
- Safari
We recommend the below if you’re using a tablet or mobile phone:
Android – Google Chrome
- iOS 11 or newer (iPhone or iPad) – Safari
To join your session, simply login and join from the client portal.
Because we use Zoom technology, you may need to install the Zoom plugin if prompted.
Join your session from a mobile phone, tablet, or computer.
No. AdvancedMD does not allow for session video or audio to be recorded.